Term & Conditions
Terms of Service
Thank you for choosing Beauty by Gab. When you schedule a treatment or make a purchase through our studio, you’re agreeing to the following terms. These policies are in place to protect your time, our time, and ensure a respectful and safe environment for all.
1. Appointments & Cancellations
All bookings are made via our online system and require a valid card to secure your time slot. No charges are made upfront unless specified for select services.
If plans change:
- More than 24 hours’ notice: You’re welcome to cancel or reschedule with no fee.
- Less than 24 hours’ notice: A cancellation fee of 50% of your scheduled treatment applies.
- No-shows: The full cost of the missed service will be charged.
Late Arrivals: If you arrive more than 15 minutes late, we may not be able to complete your service, and a partial fee (50%) may apply.
2. Payments & Refund Policy
We accept most forms of payment including Credit Cards, Bank transfer and Cash
Service Satisfaction:
If something isn’t quite right with your service, please get in touch within 48 hours. We’ll offer a complimentary correction if it aligns with our service standards. Refunds are not available for change-of-mind, but we will always aim to resolve genuine concerns fairly.
- More than 24 hours’ notice: You’re welcome to cancel or reschedule with no fee.
- Less than 24 hours’ notice: A cancellation fee of 50% of your scheduled treatment applies.
- No-shows: The full cost of the missed service will be charged.
Product Returns:
- Faulty items may be exchanged with proof of purchase.
- Returns are not accepted for change of mind.
3. Free Fix Period
We stand by our work and offer a complimentary fix within the following timeframes:
- Bio Sculpture Gel: 7 days
Repairs must be requested and completed within the fix window.
4. Studio Etiquette
- Our studio runs strictly by appointment only. Walk-ins cannot be accommodated.
- Due to limited space and for your comfort, we ask that you come alone unless prior arrangements have been made.
- Children under 16 cannot receive treatments.
- Pets are not permitted inside the studio.
5. Health & Hygiene
To ensure your safety:
- We follow strict sanitation protocols for all tools and surfaces between clients.
- If we observe any conditions (e.g., infections, damaged nails, or skin irritation), we may decline service and recommend medical advice.
6. Media Consent & Privacy
We may occasionally photograph our work for use on our website or social media. While verbal consent will be requested at the time, posting may occur without further approval including platforms such as Instagram, Facebook and / or other media platforms.
Client records are securely stored and used to tailor your experience. Your privacy is always respected.
7. Aftercare Guidelines
To maintain the quality of your treatment:
- Avoid using your nails to open or scrape objects.
- Apply cuticle oil daily.
- Wear gloves for cleaning or chemical contact.
- Book regular upkeep (every 2–3 weeks for Shellac; every 3–4 weeks for Gel).
Full aftercare guidance will be provided during your visit.
8. Patch Testing
If you have sensitive skin or allergies, we recommend a patch test at least 24–48 hours before your appointment. Let us know in advance if you’d like this done.
9. Limitation of Liability
While every care is taken during treatments using high-quality, professional products:
- We are not responsible for adverse reactions where a patch test was not requested.
- Results may vary depending on aftercare and individual nail/skin conditions.
- We do not offer refunds due to changes of mind on colours, finishes, or designs.
Clients are responsible for disclosing any medical conditions, allergies, or sensitivities before treatment begins. We reserve the right to decline or adjust services if it is deemed unsafe to proceed.
